Terms of Use

Last updated: June 2026

Spartic is a trade name of DoneStreet Inc., a company incorporated in Ontario, Canada. When these Terms refer to "Spartic", "we", "us", or "our", they refer to DoneStreet Inc.

By creating an account or using the Spartic platform ("Service"), you agree to be bound by these Terms of Use ("Terms"). Please read them carefully. If you do not agree, do not use the Service.

1. Eligibility

You must be at least 18 years of age — or such higher minimum age as required by the laws of your jurisdiction, whichever is greater — to create an account or participate in any competition on Spartic. By creating an account, you represent and warrant that: (a) you meet the applicable minimum age requirement; (b) you have the legal capacity to enter into a binding agreement; (c) you are not a minor under the laws of your jurisdiction and are not otherwise legally barred from using the Service; and (d) the information you provide is accurate and complete.

2. Geographic Eligibility

Paid tournaments and real-money deposits and withdrawals are not available in every jurisdiction. Eligibility to participate in paid competitions is determined by your location at the time you access the Service. We use location verification and geolocation technology to determine whether paid participation is permitted in your jurisdiction and to enforce applicable restrictions.

Access to and participation in paid competitions is void where prohibited by applicable law. If participation is not permitted where you are located, you may not deposit funds, enter paid tournaments, or withdraw winnings, and any attempt to do so is a violation of these Terms.

By accessing the Service, you represent and warrant that you are not located in, or a resident of, any jurisdiction in which your participation is prohibited by applicable law. You are solely responsible for ascertaining whether your use of the Service and participation in any paid competitions is lawful in your jurisdiction. Spartic does not represent or warrant that the Service is lawful or available in any particular jurisdiction.

Attempting to circumvent geographic restrictions — including through the use of a VPN, proxy server, or any other means of masking or falsifying your true location — is a material violation of these Terms and may result in immediate account suspension, permanent termination, and forfeiture of any pending withdrawals.

3. Nature of the Competitions

Spartic hosts games of skill. Outcomes are determined by the skill of participants — whether that skill is expressed through the design, configuration, and tuning of an AI agent, or through a participant's own real-time decisions during play. Spartic competitions are not games of chance. Participation does not constitute gambling or wagering. Entry fees are the cost of entering a skill contest, not a wager. Prize pools are distributed to top performers based on objective performance rankings established by competition results.

4. Tournament Formats and Agent Use

Spartic operates three tournament formats. Each tournament's format and permitted assistance tools are displayed in the tournament lobby before you register. By registering, you confirm you have reviewed and agreed to the specific rules of that format.

AI vs. AI

Automated AI agents are the core mechanic of this format. Participants build, configure, and deploy AI agents that compete autonomously on their behalf. Automated agent use is expressly permitted and expected in AI-vs-AI competitions.

Human vs. Human

This format requires participants to compete manually and in real time. Using any automated agent, bot, script, or AI co-pilot tool to make or assist decisions on your behalf in a Human-vs-Human competition is strictly prohibited and constitutes cheating and a material breach of these Terms.

Free for All

This format permits both manual play and automated or AI-assisted play. Automated agents and AI co-pilot tools are permitted where the specific tournament's rules allow. The assistance levels permitted for each Free-for-All tournament are disclosed before registration.

5. Accounts and Balances

Funds you deposit are held by Spartic as a closed-loop balance usable solely within the Spartic platform. Your balance is not a bank account, stored-value account, or general-purpose wallet, and it may not be transferred to other users. Spartic does not pay interest on balances. Spartic reserves the right to place a hold on any portion of your balance pending identity verification, fraud review, or compliance investigation.

You are solely responsible for maintaining the confidentiality of your account login credentials. You must not share your username, password, or any other authentication credentials with any third party. You are responsible for all activity that occurs through your account, including any unauthorized transactions made using your credentials. Spartic will not reimburse you for unauthorized activity resulting from your failure to secure your account. If you believe your account has been compromised, you must notify us immediately at [email protected] so that we may suspend access and investigate.

If no activity has taken place on your account for 18 consecutive months, Spartic reserves the right to designate your account as inactive. We will provide at least 30 days' written notice to your registered email address before any inactive balance is forfeited. If you respond and log in during that notice period, your account will be reactivated and your balance preserved. Balances forfeited under this provision will not be returned except where required by applicable unclaimed property law.

6. Deposits and Withdrawals

Deposits are processed through third-party payment providers. Accepted payment methods may include debit or credit cards, bank transfers, or digital assets, subject to availability in your jurisdiction. Withdrawals may be requested through the account dashboard. Processing times, minimum and maximum amounts, and any applicable fees are displayed at the time of the transaction. You may be required to complete identity verification before a withdrawal is processed. Spartic is not responsible for fees charged by your financial institution or payment provider. Spartic may suspend deposit and withdrawal functionality for maintenance or compliance purposes.

7. Identity Verification and Compliance

To comply with applicable laws and the requirements of our payment partners, we may require you to provide identity documents — including a government-issued photo ID and proof of residential address — and to verify your age and location before you may deposit funds, enter paid tournaments, or withdraw winnings. We may also collect national identification numbers where required by applicable law.

We reserve the right to suspend, restrict, or permanently close any account, and to withhold or return funds, if we are unable to verify your identity to our satisfaction or if we have reason to believe your account is associated with fraud, money laundering, or other prohibited conduct. We may report suspicious activity to relevant financial intelligence units, law enforcement, or regulatory authorities as required by applicable law.

Spartic complies with Canada's Proceeds of Crime (Money Laundering) and Terrorist Financing Act. Transactions totalling CAD $10,000 or more within a 24-hour period are subject to mandatory reporting to the Financial Transactions and Reports Analysis Centre of Canada (FINTRAC). By creating an account, you acknowledge and consent to our compliance with these obligations.

8. Fees

Each tournament displays its entry fee, prize pool, and fee structure in the tournament lobby before registration. Spartic charges a platform fee (rake) on each tournament, deducted from the gross prize pool before distributions to winners. The rake percentage or amount for each tournament is disclosed in the tournament lobby before you register. Spartic may also charge transaction or processing fees on deposits and withdrawals; these fees are disclosed to you before you complete each transaction. All fees are non-refundable except where these Terms expressly provide otherwise.

9. Taxes

You are solely responsible for determining and fulfilling all tax obligations arising from your use of the Service, including any obligations with respect to winnings or prizes. Spartic may be required by applicable law to collect tax identification information and to report payments to tax authorities. For users subject to US tax reporting requirements, Spartic may issue an IRS Form 1099 or equivalent for winnings that meet or exceed applicable reporting thresholds. You agree to provide any required tax information upon request. Failure to do so may result in withholding or delayed disbursement of winnings.

10. Permitted and Prohibited Conduct

Permitted conduct includes all gameplay, agent development, and participation expressly described as permitted under these Terms and the rules of the applicable tournament format.

By creating an account and making any deposit to Spartic, you represent and declare that: (a) all funds you use to participate in paid competitions are from legitimate sources and are not the proceeds of crime, fraud, money laundering, or any other unlawful activity; and (b) you are not using Spartic as a mechanism for transferring funds between persons. These representations apply each time you deposit funds or register for a paid competition.

The following conduct is prohibited:

• Collusion: coordinating with other participants to manipulate tournament outcomes, sharing real-time strategy during competition, or otherwise undermining the integrity of results.
• Multi-accounting: creating or operating more than one account to circumvent matchmaking, gain unfair entry advantages, or manipulate leaderboard standings.
• Cheating and exploitation: exploiting bugs, vulnerabilities, or unintended platform behavior; using techniques that operate outside the documented API or format rules; injecting unauthorized code or data into platform systems.
• Automation violations: using an automated agent, bot, script, or AI co-pilot tool in any format where automation is not expressly permitted, including in Human-vs-Human competitions.
• Fraud: engaging in fraudulent deposits, unauthorized chargebacks, identity fraud, or any other deceptive financial or personal-information conduct.
• Prohibited-jurisdiction access: depositing, entering paid tournaments, or withdrawing funds while located in or resident of a jurisdiction where such activities are prohibited by applicable law.
• General interference: violating any applicable laws; infringing on others' rights; interfering with or disrupting platform operations; or attempting to gain unauthorized access to any part of the Service.

You agree not to reverse engineer, decompile, hack, inject unauthorized scripts into, conduct brute-force attacks against, access internal APIs through unauthorized means, alter system parameters, or otherwise technically interfere with the Service or its underlying systems. Any such interference may result in immediate account termination. You agree to pay all damages incurred by Spartic as a result of any unauthorized interference with the Service, including costs of technical remediation, investigation, and legal fees.

11. Responsible Play

Spartic provides tools to help you manage your participation and spending. You may set deposit limits or spending limits on your account at any time through your account settings. If you wish to take a break from the platform, you may request a temporary self-exclusion — ranging from 24 hours to six months — by contacting [email protected] or through your account settings where that option is available. If you wish to close your account permanently, contact [email protected]; any remaining balance not subject to a compliance hold will be returned to you via your withdrawal method.

If you feel that your participation on Spartic is negatively affecting your time, finances, or wellbeing, we encourage you to use the spending and self-exclusion tools available in your account settings, or to contact us at [email protected] to discuss options including temporary suspension or permanent closure of your account.

12. Intellectual Property

You retain ownership of the agent code, configuration, and strategies you create. By using the Service, you grant Spartic a non-exclusive, royalty-free, worldwide license to execute, display, record, and store your agent during competitions and to retain replay, match action, and performance data for platform operation, analytics, improvement, and the development and training of artificial intelligence and machine learning systems. This license continues for as long as your agent exists on the platform and for a commercially reasonable data-retention period thereafter.

Spartic and its licensors retain all rights in the Spartic platform, brand, software, interfaces, and content that you did not create. Nothing in these Terms transfers any Spartic intellectual property to you.

12.1 DMCA Copyright Notices

Spartic respects the intellectual property rights of others. If you believe that content accessible through the Service infringes your copyright, you may submit a notice of claimed infringement to our designated copyright agent at [email protected] (Subject: DMCA Notice), or by mail at: DoneStreet Inc. d/b/a Spartic, Attn: Legal Department — DMCA, Toronto, Ontario, Canada. Your notice must include: (a) a physical or electronic signature of a person authorized to act on behalf of the copyright owner; (b) identification of the copyrighted work claimed to have been infringed; (c) identification of the material claimed to be infringing and its location within the Service; (d) your contact information; (e) a statement of good-faith belief that use of the material is not authorized by the copyright owner, its agent, or law; and (f) a statement, under penalty of perjury, that the information in the notice is accurate and you are authorized to act on the copyright owner's behalf. Upon receipt of a valid notice, Spartic will act expeditiously to remove or disable access to the allegedly infringing material and will notify the affected user, who may submit a counter-notification in accordance with applicable law.

13. Third-Party Services

The Service integrates third-party providers in the following categories: payment processing, identity and age verification, geographic eligibility determination, and analytics and infrastructure. Each third-party provider operates under its own terms of service and privacy policies. By using the Service, you acknowledge that Spartic is not responsible for the acts or omissions of third-party providers, and that your interactions with payment and identity-verification services may be subject to those providers' separate terms.

14. Suspension and Termination

We may suspend or terminate your account if we determine, in our reasonable judgment, that you have violated these Terms or that continued operation of your account poses a legal, financial, or compliance risk. Where practicable, we will notify you of the reason for the action taken.

To appeal a suspension or termination, contact [email protected] within 30 days of the notice with a written description of your grounds for appeal. We will review your appeal and respond within a commercially reasonable time.

If your account is terminated for cause (a material breach of these Terms), Spartic may forfeit any balance associated with the violating conduct. If your account is closed for reasons other than cause, any remaining balance not subject to a compliance hold will be returned to you within a commercially reasonable time, net of any applicable fees or amounts owed to Spartic. You may close your account voluntarily at any time by contacting [email protected].

15. Refunds and Cancellations

Tournament entry fees are non-refundable once competition has commenced. If a tournament is cancelled before it begins, your entry fee will be credited in full to your Spartic balance within two business days. If a tournament is cancelled after it has commenced — for example, due to a technical failure — Spartic will determine refund eligibility based on the stage of the event and the extent of play completed; partial or full credits to your Spartic balance may be issued at Spartic's reasonable discretion. Refunds to your original payment method are not available except where required by applicable law. All refunds are issued as credits to your Spartic balance, from which you may request a withdrawal through the standard withdrawal process.

Spartic reserves the right to void, suspend, or reschedule any competition in whole or in part if, in Spartic's reasonable judgment, a technical failure, server error, system malfunction, or operational error has materially affected the competition's integrity or outcome. In the event of a voided competition, Spartic's sole obligation to affected participants is to credit the entry fee in full to their Spartic balance; no further compensation or damages are owed for the void itself. Spartic is not liable for failures caused by third-party infrastructure, internet service disruptions, or circumstances beyond its reasonable control. Decisions regarding competition administration — including determinations about voids, restarts, or scoring adjustments — are made at Spartic's reasonable discretion and are subject to the dispute resolution procedure in Section 19.

16. Disclaimer of Warranties

YOU ACKNOWLEDGE THAT THE DISCLAIMER IN THIS SECTION 16 AND THE LIMITATION OF LIABILITY IN SECTION 17 ARE MATERIAL AND BARGAINED-FOR BASES OF THESE TERMS, WITHOUT WHICH SPARTIC WOULD NOT PROVIDE THE SERVICE TO YOU.

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR UNINTERRUPTED AVAILABILITY. SPARTIC DOES NOT WARRANT THAT THE SERVICE WILL BE ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE SERVICE OR ITS SERVERS ARE FREE OF VIRUSES, MALWARE, OR OTHER HARMFUL COMPONENTS. YOUR USE OF THE SERVICE IS AT YOUR SOLE RISK.

SPARTIC MAKES NO WARRANTY OR REPRESENTATION REGARDING THE OUTCOME OF ANY COMPETITION, THE ACCURACY OF ANY SKILL RATING, THE AVAILABILITY OF ANY PRIZE POOL, OR THE CONDUCT OF OTHER PARTICIPANTS.

17. Limitation of Liability

YOU ACKNOWLEDGE THAT THE LIMITATION OF LIABILITY IN THIS SECTION 17 IS A MATERIAL AND BARGAINED-FOR BASIS OF THESE TERMS, WITHOUT WHICH SPARTIC WOULD NOT PROVIDE THE SERVICE TO YOU.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, SPARTIC'S TOTAL LIABILITY TO YOU FOR ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF THE SERVICE — WHETHER IN CONTRACT, TORT, STATUTE, OR OTHERWISE — IS LIMITED TO THE GREATER OF: (A) THE TOTAL AMOUNT YOU DEPOSITED WITH SPARTIC IN THE 90 DAYS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM; OR (B) CAD $100.

IN NO EVENT SHALL SPARTIC BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF DATA, LOSS OF GOODWILL, BUSINESS INTERRUPTION, OR COST OF SUBSTITUTE SERVICES, EVEN IF SPARTIC HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND EVEN IF A REMEDY FAILS OF ITS ESSENTIAL PURPOSE.

SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON CERTAIN WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS.

18. Indemnification

You agree to indemnify, defend, and hold harmless Spartic, its parent company DoneStreet Inc., affiliates, officers, directors, employees, and agents from and against any and all third-party claims, liabilities, damages, losses, and expenses — including reasonable legal fees — arising out of or in connection with: (a) your use of the Service; (b) your violation of these Terms; (c) your violation of any applicable law or regulation; or (d) claims by other users arising from your conduct on the platform. Spartic reserves the right, at its own expense, to assume exclusive defense and control of any matter subject to indemnification by you, and you agree to cooperate with Spartic's defense of that claim.

19. Dispute Resolution

19.1 Ontario Residents

If you are a resident of Ontario, the Ontario Consumer Protection Act, 2002 applies to your use of the Service. Sections 19.2 through 19.5 of these Terms (mandatory arbitration and class action waiver) do not apply to you to the extent they are prohibited by that Act. Ontario residents retain all rights to commence or join class proceedings as provided by Ontario law, including under the Class Proceedings Act, 1992. Any dispute between Spartic and an Ontario resident that is not resolved through informal negotiation under Section 19 may be brought before a court of competent jurisdiction in Ontario. All other provisions of this Section 19 apply to Ontario residents.

19.2 Informal Resolution — Mandatory Notice Period

Before initiating any arbitration or court proceeding, the party asserting a claim ("Claimant") must first provide written notice to the other party ("Notice of Dispute"). The Notice of Dispute must be sent by email to [email protected] (if you are the Claimant) or to your registered email address on file (if Spartic is the Claimant), and must include: (a) the Claimant's name and contact information; (b) a detailed description of the nature and basis of the claim; (c) the specific relief sought and, if monetary, the amount claimed; and (d) a signature or electronic acknowledgment by the Claimant.

Following receipt of a valid Notice of Dispute, the parties agree to negotiate in good faith for a period of sixty (60) days (the "Notice Period") in an effort to resolve the dispute without formal proceedings. Neither party may commence arbitration or any court proceeding until the Notice Period has expired without resolution. This 60-day requirement is a condition precedent to arbitration; failure to satisfy it allows the arbitrator to dismiss the claim without prejudice.

If the Claimant files multiple similar claims over time, Spartic may request that the parties negotiate collectively during a single Notice Period for all pending claims before any arbitration is filed.

19.3 Binding Arbitration (Non-Ontario Residents)

This arbitration agreement constitutes a separate and independent contract between you and Spartic, governed by the Arbitration Act, 1991 (Ontario). It is severable from all other provisions of these Terms. Any alleged or determined invalidity, illegality, or unenforceability of any other provision of these Terms — including any challenge to the validity or legality of the underlying transaction — shall not affect the validity or enforceability of this arbitration agreement.

Subject to Section 19.1, if the dispute is not resolved during the Notice Period, it shall be submitted to final and binding arbitration. This arbitration agreement covers all disputes arising before, on, or after your acceptance of these Terms, including disputes relating to conduct or events that occurred prior to your acceptance. The arbitration shall be conducted in Toronto, Ontario, Canada, under the Arbitration Rules of the ADR Institute of Canada, Inc. ("ADRIC") in effect at the time the dispute arises, which rules are incorporated herein by reference. The arbitration shall be conducted by a single arbitrator mutually agreed upon by the parties; if the parties cannot agree within 15 days of one party's request, the arbitrator shall be appointed by ADRIC. The arbitration shall be conducted in English.

Any dispute about the existence, validity, scope, or enforceability of this arbitration agreement, including this Section 19, shall be decided by the arbitrator, not a court, except that a court may determine whether the class action waiver in Section 19.5 is enforceable.

The arbitrator shall have authority to grant any remedy or relief that a court of competent jurisdiction could grant, including injunctive or declaratory relief, subject to the limitations in these Terms. The arbitrator's award shall be in writing, shall be final and binding on the parties, and may be entered as a judgment in any court of competent jurisdiction. Except as required by law, neither party nor the arbitrator may disclose the existence, content, or results of any arbitration without the prior written consent of both parties.

Spartic will pay all ADRIC filing fees and arbitrator fees for claims that do not exceed CAD $10,000, unless the arbitrator determines the claim was frivolous or brought in bad faith. Spartic will not seek its legal fees against you if you do not prevail. Each party shall otherwise bear its own legal costs and attorneys' fees, unless the arbitrator awards costs to the prevailing party for good cause.

For claims that do not exceed CAD $25,000, the arbitration shall be conducted on an expedited basis using written submissions, without an in-person hearing, in the province or territory of your residence, unless the arbitrator determines an in-person hearing is necessary.

19.4 Small Claims Carveout

Notwithstanding the arbitration agreement in Section 19.3, either party may bring an individual claim in a small claims court of competent jurisdiction, provided that: (a) the claim falls within that court's jurisdictional monetary limit; (b) the claim is brought solely in an individual capacity; and (c) the claim is not part of any class, representative, collective, or multi-party proceeding. If any such small claims matter is transferred, removed, or appealed to a court that is not a small claims court, it shall be governed by the arbitration agreement in Section 19.3.

19.5 Class Action and Collective Proceeding Waiver (Non-Ontario Residents)

If a court of competent jurisdiction finds the class action waiver in this Section 19.5 to be unenforceable with respect to a particular claim, then that specific claim shall be litigated in court and shall be severed from any arbitration of the remaining claims. In no event may a class or representative claim proceed in arbitration.

19.6 Mass Arbitration Procedures

A "Mass Arbitration" occurs when: (a) 25 or more demands for arbitration raising substantially similar claims are filed within a 60-day period; or (b) two or more demands for arbitration are filed concurrently and the claimants are represented by the same legal counsel, share legal fees, or have otherwise coordinated their filings in any way. If a Mass Arbitration occurs, the parties agree that ADRIC may, in its discretion, administer the arbitrations in staged batches. In the first stage, a representative sample of no more than 10 arbitrations shall proceed to a final hearing; the results of those arbitrations shall be used to facilitate good-faith resolution of the remaining claims. If no resolution is reached after the first stage, additional batches of up to 10 arbitrations each may proceed sequentially. No subsequent batch shall commence before the prior batch is fully resolved. This provision does not prevent any individual from pursuing their claim; it governs only the sequencing and administration of coordinated proceedings.

19.7 Opt-Out Right

You may opt out of the arbitration agreement in Section 19.3 and the class action waiver in Section 19.5 by sending a written opt-out notice to [email protected] within 30 days of the date you first create an account on Spartic. Your opt-out notice must include your full name, your account username or email address, and a clear statement that you are opting out of arbitration. Opting out of arbitration does not affect any other provision of these Terms, including the governing law provision in Section 20. If you do not opt out within 30 days of account creation, you will be deemed to have agreed to resolve disputes through binding arbitration on an individual basis as described in this Section 19.

19.8 Chargebacks

If you initiate a payment chargeback or reversal with your financial institution or payment provider for a tournament entry fee that was validly charged in accordance with these Terms, you will be in material breach of these Terms. Spartic may respond to any such chargeback by providing documentation of your agreement to these Terms and your tournament registration, and may suspend or terminate your account and pursue available remedies. The proper mechanism for disputing a charge is the dispute resolution procedure set out in this Section 19, not a chargeback. You agree to indemnify and hold Spartic harmless from all costs, losses, fees, and expenses — including payment processor chargeback fees, administrative costs, and reasonable legal fees — incurred by Spartic in connection with any chargeback or reversal initiated in breach of this Section. You shall remain liable to Spartic for the full amount of the original transaction regardless of whether the transaction was authorized by you personally.

19.9 Emergency and Injunctive Relief

Nothing in this Section 19 prevents either party from seeking emergency injunctive or other equitable relief from a court of competent jurisdiction to prevent irreparable harm pending arbitration, including to protect intellectual property rights or confidential information. The parties agree that any such court action shall be brought in the courts of the Province of Ontario.

19.10 Jury Trial Waiver

TO THE EXTENT ANY DISPUTE IS LITIGATED IN COURT — FOR EXAMPLE, FOLLOWING A VALID OPT-OUT, WHERE ARBITRATION IS HELD UNENFORCEABLE, OR WHERE A CLAIM FALLS WITHIN THE SMALL CLAIMS CARVEOUT — BOTH YOU AND SPARTIC WAIVE ANY RIGHT TO A JURY TRIAL TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW.

20. Governing Law

These Terms are governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law principles. Subject to the arbitration agreement in Section 19, you and Spartic irrevocably consent to the exclusive jurisdiction of the courts of the Province of Ontario for any matters that are not subject to arbitration under these Terms.

If you are located in Quebec, the Quebec Consumer Protection Act and the Civil Code of Quebec apply to your use of the Service. To the extent any term of these Terms conflicts with your rights under Quebec law and cannot be waived, Quebec law prevails. These Terms are available in French at spartic.com/terms/fr. / Ces conditions sont disponibles en français à spartic.com/terms/fr. You may communicate with us in French at any time at [email protected]. / Vous pouvez communiquer avec nous en français en tout temps.

21. Changes to These Terms

We may update these Terms from time to time. For material changes, we will provide at least 30 days' advance notice via email to your registered address or through an in-app notification before the changes take effect. Your continued use of the Service after the effective date of the revised Terms constitutes your acceptance of those changes. If you do not agree to the revised Terms, you must stop using the Service before the effective date and may close your account.

Notwithstanding the foregoing, changes to the arbitration agreement in Section 19 shall not apply to any dispute for which a Notice of Dispute has already been submitted prior to the effective date of the change; such disputes shall be governed by the arbitration agreement in effect at the time the Notice of Dispute was submitted.

22. General Provisions

22.1 Entire Agreement

These Terms, together with the Privacy Policy and any tournament-specific rules disclosed before registration, constitute the entire agreement between you and Spartic with respect to your use of the Service and supersede all prior agreements, representations, and understandings. These Terms prevail over any communication made by Spartic's staff through customer support channels, including email, live chat, or telephone. No customer support communication creates a binding modification to these Terms unless made in a written amendment signed by an authorized officer of Spartic.

22.2 Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court or arbitrator of competent jurisdiction, that provision shall be modified to the minimum extent necessary to make it enforceable, or severed from these Terms if modification is not possible, and the remaining provisions shall continue in full force and effect.

22.3 Waiver

Spartic's failure to enforce any right or provision of these Terms shall not be deemed a waiver of that right or provision. A waiver of any breach or default shall not constitute a waiver of any subsequent breach or default.

22.4 Assignment

You may not assign or transfer your rights or obligations under these Terms without Spartic's prior written consent. Spartic may assign these Terms, in whole or in part, to any affiliate or successor in connection with a merger, acquisition, restructuring, or sale of all or substantially all of Spartic's assets, without your consent. These Terms will bind and inure to the benefit of the parties and their permitted successors and assigns.

22.5 No Third-Party Beneficiaries

These Terms do not create any third-party beneficiary rights in any person or entity not a party to these Terms.

22.6 Electronic Communications

By creating an account, you consent to receive electronic communications from Spartic, including notices, updates, and marketing communications, to the extent permitted by applicable law including Canada's Anti-Spam Legislation (CASL). You may withdraw consent to receive commercial electronic messages at any time by using the unsubscribe mechanism in any such message or by contacting us at [email protected]. Spartic will process withdrawal of consent requests within 10 business days of receipt, as required by CASL. Transactional and service-related communications are not affected by unsubscribe requests.

22.7 Language

These Terms are written in English. To the extent any translation is provided, the English version controls in the event of any conflict or inconsistency. The parties confirm that they have requested and agree that these Terms and all related documents be drawn up in English. Les parties reconnaissent avoir demande que la presente convention ainsi que tous les documents qui s'y rattachent soient rediges en anglais.

22.8 Force Majeure

Spartic shall not be liable for any failure or delay in performance under these Terms to the extent caused by circumstances beyond its reasonable control, including acts of God, natural disasters, pandemic, war, terrorism, government action, labour disputes, or failure of third-party infrastructure. In any such event, Spartic will use reasonable efforts to resume performance as soon as practicable.

22.9 Contact

For general support, contact us at [email protected]. For legal notices and dispute notices required under these Terms, contact us at [email protected] or by mail at: DoneStreet Inc. d/b/a Spartic, Legal Department, Toronto, Ontario, Canada.

22.10 Survival

The following Sections survive the termination or expiration of these Terms for any reason: Section 7 (Identity Verification and Compliance), Section 9 (Taxes), Section 12 (Intellectual Property), Section 16 (Disclaimer of Warranties), Section 17 (Limitation of Liability), Section 18 (Indemnification), Section 19 (Dispute Resolution), and Section 22 (General Provisions).

22.11 No Fiduciary or Agency Relationship

Nothing in these Terms creates any agency, employment, partnership, joint venture, trust, or fiduciary relationship between you and Spartic. Spartic is not your fiduciary and owes you no duty of loyalty, care, or confidentiality beyond the express terms of these Terms and the Privacy Policy. Spartic holds your deposited balance as an operator of a competitive gaming platform, not as a bank, trustee, or financial institution.

22.12 Correspondence

Correspondence between you and Spartic — including emails, chat messages, and telephone calls with our support team — may be recorded and retained for compliance, dispute resolution, and quality-assurance purposes. Retention of correspondence does not create any obligation on Spartic's part to produce such records in any proceeding, except as required by applicable law.

22.13 Automated Support Tools

If Spartic makes available an automated chatbot or virtual assistant, that tool is designed to provide general informational responses only. It is not authorized to make binding decisions, confirm competition outcomes, determine account eligibility, create exceptions to these Terms, or otherwise bind Spartic. No information provided by an automated support tool constitutes a representation, warranty, or legally binding commitment by Spartic, and Spartic is not liable for any loss arising from reliance on automated support responses.